BCT Partners – Emergency Medical Technician (EMT) Navigator

Portland, OR
Full Time
Health Equity
Mid Level

About BCT     
We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change.   
     
BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions, and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change.     
     
To learn more about how we live our values of Ubuntu (“I am because we are”) and our mission, go to our website and follow us on social media.     
https://www.bctpartners.com/    

      

About this Role 

As part of Oregon’s Community-Centered Emergency Medical Services (EMS) Training Pathway, the EMT Navigator provides personalized, culturally responsive, and trauma-informed support to 125 participants from diverse and rural communities throughout Oregon as they pursue EMT certification and employment. This role ensures student success through individualized guidance, mentorship, and connections to academic institutions, as well as social and community resources. As a bridge between students, instructors, program administrators, and support services, the EMT Navigator helps participants overcome barriers that may hinder academic progress or career advancement. This role also coordinates with educational institutions, EMS employers, and community partners to ensure a seamless transition from training to employment while gathering participant feedback for continuous program improvement.    

To learn more about Oregon’s Community-Centered EMS Training Pathway, please refer to the “Our Client” section at the bottom of this job posting. 

How You Contribute to the Team: 

Outreach and Recruitment 

  • Lead inclusive outreach and recruitment efforts to engage individuals with experience in understanding and serving communities. 

  • Leverage trusted partnerships and professional relationships with Oregon-based community organizations to build culturally responsive engagement strategies and expand program reach. 

  • Collaborate with local workforce development boards and employment services providers to identify and connect with potential candidates.  

Student Support & Case Management 

  • Provide one-on-one coaching and mentorship to EMT students coming from underserved or underrepresented communities. 

  • Monitor student progress and proactively identify early signs of disengagement, academic challenges, or personal barriers. 

  • Assist students in navigating institutional systems, including academic advising, tutoring, mental health services, and transportation assistance. 

Career Navigation & Retention Support 

  • Support students in developing and refining career pathways within emergency medical services. 

  • Provide guidance on certification processes, licensing requirements, and effective job placement strategies. 

  • Support students in transitioning from training to employment through resume assistance, interview preparation, and employer referrals. 

Barrier Reduction 

  • Identify and help address social determinants that impact student participation and success (e.g., housing, childcare, food insecurity). 

  • Partner with community organizations to connect students to comprehensive wraparound support services. 

  • Advocate for students needing accommodations or special support in training or clinical settings. 

Program Coordination 

  • Collaborate with instructors, training coordinators, and community partners to ensure cohesive student support. 

  • Participate in case review meetings and actively contribute to individualized student success planning. 

  • Assist with data collection and reporting related to student outcomes, retention, and support service utilization. 

  • Perform other reasonable tasks as assigned that support BCT’s goals and objectives. 

Perform these and other reasonable tasks as assigned by management in support of BCT’s goals and objectives.  

What You Bring to the Table: 

Ready to join us? Apply by the June 20, 2025 deadline!  We have targeted this role to start the first week of August 2025 and can't wait to hear from you! As no individual candidate meets every qualification, we encourage candidates who meet most of these requirements to apply! 

Educational Requirements: 

  • An associate's degree is required; a bachelor’s degree in social work, counseling, education, emergency/disaster management, public health, or a related field is preferred. 

Experience Requirements: 

  • 2+ years of experience in student services, workforce development, case management, or a related field is required. 

  • Experience in emergency medical services, EMT training, and/or public safety careers is strongly valued. 

  • Demonstrated experience leading inclusive outreach and recruitment efforts by leveraging trusted community partnerships, developing culturally responsive engagement strategies, and collaborating with workforce development boards and employment services to connect with diverse candidates is preferred. 

Skills and Expertise: 

  • Bilingual or multilingual abilities are strongly valued, particularly in Spanish. 

  • Demonstrated ability to support individuals navigating systemic barriers to education and employment with empathy and cultural humility. 

  • Demonstrated ability to track and report student progress using data systems or case notes, ensuring timely documentation and communication with relevant stakeholders. 

Communication Skills: 

  • Understanding of trauma-informed care and experience providing culturally responsive support to diverse communities. 

  • Excellent creative, critical thinking, and problem-solving skills; innovative in generating ideas and solutions, navigating ambiguity, and thinking beyond conventional approaches.  

  • Experience with Microsoft Outlook, Word, Excel, PowerPoint, and Qualtrics experience and proficiency required; experience with video meetings/conferencing; ability to adapt quickly to new applications. 

Travel Requirements:  

  • Must be able to travel to client sites within Oregon as required; 50% travel time estimated.  

  • Travel is reimbursed per company policy at government mileage reimbursement rates (e.g. Oregon rate). 

  • Occasional evening and weekend work time is required. 

  • A driver’s license and personal car use are required. 

There are multiple factors considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications, and competencies that align with the specified role, geographic location, education, and certifications, as well as contract provisions regarding labor categories that are specific to the position. 

BCT offers a competitive total compensation package that, for this position, includes a base salary between $60,000 and $65,000 along with a generous benefits package. BCT’s benefits include heavily subsidized medical, dental and vision coverage, fully vested 401k plan with company match, company paid life and disability insurance plans, paid family leave, and a generous paid time off policy.  

This is a remote position located in Oregon. Ideal candidates will live in Oregon or within 20 miles of the State border and will regularly travel throughout the State. Though we do have staff in all four time zones, BCT Partners works primarily on Eastern Time.  We support and encourage a strong staff community, leveraging virtual communication tools and collaborative work practices. The African philosophy of Ubuntu (“I am because we are”) is an overarching value that influences our leadership and interactions.      

Our Client:   

Oregon's Community-Centered Emergency Medical Services (EMS) Training Pathway is an emergency medical technician training program, funded by Oregon Health Authority through a 2-year Healthy Oregon Workforce Training Opportunity (HOWTO) grant. The program focuses on developing the skills and knowledge necessary to provide basic pre-hospital emergency medical care as a part of ambulance services, including patient assessment, airway management, and basic life support techniques. This training pathway prepares individuals to take the National Registry of Emergency Medical Technicians (NREMT) certification exam and become licensed EMTs in Oregon. 

Beware of fraudulent job postings using BCT Partners' name & logo. Legitimate BCT communication will only come from bctpartners.com or recruiting+@applytojob.com emails, not free commercial services like Gmail or WhatsApp. BCT Partners will never request payment-related details or advancement of money during the application process. All open BCT jobs are easily accessible via our website Careers page, which includes a link to our open jobs list and job application system. If in doubt about any position or potential offer, please follow up with our team: careers@bctpartners.com. If you receive suspicious emails from someone posing as BCT Partners that ask for payment or personal information, contact us immediately at careers@bctpartners.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

BCT Partners is an Equal Opportunity Employer and provides equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. BCT will recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, military and/or veteran status, or disability in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. BCT Partners does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. If you are interested in applying and require special assistance or accommodations due to a disability, please contact Human Resources at careers@bctpartners.com.

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